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Support Engineer

Company: Kforce Technology Staffing
Location: Fargo
Posted on: November 9, 2019

Job Description:

RESPONSIBILITIES:Kforce has a client in search of a Support Engineer in Fargo, North Dakota (ND).Our client is a cutting-edge provider of world class software, solutions and services. Employing over 100,000 passionate people worldwide, they empower every person and every organization on the planet to achieve their dreams. Their best in class advancements in cloud, mobile, machine learning, and AI are changing the way people go about their lives. Doing business in 170 countries, our client is dedicated to fulfilling their mission of helping you and your organization achieve more around the world.Key Tasks:* Acts as a secondary response for technical support* Provides for complex products, including escalated issues, mainly to end users, along with developers and corporate customers* Provides support via telephone, written correspondence, and electronic media* Works independently with limited supervision* May provide technical training, coaching and mentoring to other engineers* May act as substantial technical resource in certain product areasREQUIREMENTS:* Associates degree in a technical field preferred, or an equivalent combination of education and experience required* 2-3 years of related experience required* Solid understanding of standard computer science concepts required* Knowledge of personal computers, relevant operating systems, applications, and/or languages required* Knowledge of personal computer architecture and networking required* Solid understanding of technical support issues required* Must have sufficient technical depth to communicate with development and other internal organizations at a peer level* Strong communication, problem solving, and technical writing skills; Excellent customer service and support skills required* Programming and debugging skills preferred* Expertise in SharePoint and Active Directory required; SQL Server and IIS are a plusKforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. - provided by Dice

Keywords: Kforce Technology Staffing, Fargo , Support Engineer, Engineering , Fargo, North Dakota

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