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Manager Network Services - IT Production Services

Company: Sanford Health
Location: Fargo
Posted on: March 28, 2020

Job Description:

Facility 45th St Business Center - IT Location Fargo, ND Shift Day Job Schedule Full time Weekly Hours 40.00 Job Summary Lead the functional management of Sanford Healthrsquos IT Technology. Responsible for ensuring consistency of IT technologies by defining standards and policies. Provide centralized management of the planning, managing and implementing of functional technology, and manage a team to deliver services across the enterprise. Plans, organizes, and directs the Network Operations Team to ensure the stable operation and problem resolution of Sanfordrsquos network infrastructure (hardware and software). Overall responsibility for network operations work, including the oversight of the performance and daily operations of maintaining Sanford's enterprise networks. Ensures the development and adherence to enterprise networking standards and metrics. Oversees development of procedures and processes for enterprise network operations. Responsible for ensuring that the enterprise has the capability to support new technologies and maintain high levels of network performance and reliability. Experience Typically has 7 to 10 or more years of IT and businessindustry work experience, with at least 3 years of leadership experience in managing multiple, large, cross-functional teams or projects, and influencing senior level management and key stakeholders. Experience in areas such as data communications software and hardware, network administration, support and maintenance. Breadth Mid level management in network operations and management functions. Has overall responsibility for department decisions and management. Provides direction, coaching and mentoring to staff. Accountable for IT functionaldepartmental results. Expected to promote quality in support services to drive business value in compliance with internal and external IT policies and procedures. Responsible for identifying and managing potential risks of delivering the support services required to support and enable Sanford Health's current and future business needs, as well as identifying, assessing, and prioritizing meaningful strategic opportunities within both clinical or non-clinical settings, and to develop the people, processes, and underlying technologies to deliver on those opportunities. Provide subject matter expertise for governing bodies to ensure high quality service delivery, ongoing strategic partnership and support. Works with business partners to support and inform the financial and strategic management used to enable the enhanced performance of Sanford Health. Employs performance development programs that result in both individual and team growth. Creates opportunities for individuals to exercise and grow new skills. Accountable as a resource to team members in department as well as other departments in the organization. Approves time off requests, and signs off on employee timecards. Maintains schedule to ensure proper staffing at all times. Responsible for the interviewing, hiring, discipline of employees and any other personnel issues that arise. Completes performance appraisals. Develops and maintains all budgetary items. Responsible for oversight of vendor management, contracts, and support agreements. Responsible for statement of work review related to project leadership. Excellent interpersonal and communication skills required. Must have experience providing excellent customers service in a prompt and professional manner and have the ability to work independently, balancing multiple tasks within deadlines. Must be comfortable managing change with excellent problem solving skills. Experience in training and presentation techniques. Ability to manage a project across teams and meet goals required. Knowledge of current clinical practice, regulatory healthcare requirements, and healthcare information systems. Department Details Fantastic Opportunity to manage a network services organization for a 6B enterprise to deliver operational excellence for an improved patient experience. Qualifications Bachelorrsquos or Masterrsquos Degree in Computer Science, Information Systems, or other related field or equivalent work experience. Minimum of four years' experience in management required. Information Technology Infrastructure Library (ITIL) Foundation certification preferred. Sanford is an EEOAA Employer MFDisabilityVet.

Keywords: Sanford Health, Fargo , Manager Network Services - IT Production Services, Executive , Fargo, North Dakota

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