Director of the Academic Support Center

Company: Ivy Tech
Location: Evansville
Posted on: February 23, 2021

Job Description:

Career Opportunities Home --> --Careers at Ivy Tech --> --Opportunities page menu Director of the Academic Support Center Apply now Job no: 507497
Work type: Full Time Administrative
Location: Evansville, IN
Categories: Academic Advising/Academic Support, Administrative/Professional, Other
General Description of Position: This position provides leadership and strategic planning for the Academic Support Center. The Director coordinates and supervises activities in the Writing, Math Tutoring, and Subject-Based Tutoring Centers at the Evansville main campus to ensure consistent and effective services are available to students. This position is responsible for researching current trends, best practices and innovative methods of providing tutoring services in the centers so we may provide the best service to students seeking academic support. Position reports to the Dean of School of Arts, Sciences, & Education. Major Responsibilities:

• Demonstrate a strong customer service and/or student advocacy through a positive attitude of approachability, adaptability, strong problem-solving and desire to identify and support student success.
• Provide leadership in developing and delivering high quality academic support, in multiple modalities, using creative and effective methods.
• Collaborate with faculty, Student Success, and academic schools to ensure continuity of services to students and to improve customer service.--
• Serve as the campus lead for Knowledge Assessment, provides technical and academic support for students in diagnostic and remediation pathways.
• Work as a team member within the School of Arts, Sciences, & Education, and more broadly in Academic Affairs, to improve services to, and retention of students.
• Develop and implement specialized workshops and structured learning programs to target particular student needs, including competency remediation.--
• Hire, onboard, develop and supervise Academic Support part-time and tutoring staff, including peer tutors.--
• Schedule and coordinate daily operations of the three centers as well as coordinate support for the Princeton and Tell City instructional sites as needed.
• Manage monthly and annual reports and track data to improve the processes and procedures needed to impact student matriculation, retention and success, as well as to support budgetary decisions.
• Manage tutor scheduling, payroll, assignments, and evaluations.-- The above list of duties is not to be construed as an exhaustive list. Other duties logically associated with the position may be assigned. All responsibilities will be conducted within the parameters of the Family Educational Rights and Privacy Act (FERPA). Minimum Qualifications: Bachelor's degree in a liberal arts or sciences with one (1) year of relevant experience.Experience in assessment of adult learners, tutoring or college instruction, serving a diverse population.Good communication skills and the ability to work as a team member are required.Excellent customer service skills.Computer knowledge sufficient to apply basic computer software such as Microsoft Word, PowerPoint, Excel, Outlook, and ACCESS. Preferred Qualifications: Master's degree is preferred Other Requirements: Work Hours: Hiring Range: Team Ivy Referral: Special Instructions to Applicants: Advertised: 26 Jan 2021 US Eastern Standard Time
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• Full Time Administrative 1 Locations
  • Evansville, IN 1 Categories
    • Academic Advising/Academic Support 1
    • Administrative/Professional 1
    • Other 1 --- Ivy Tech Community College is an accredited, equal opportunity / affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, marital status, religion, sex, gender, sexual orientation, gender identity, disability, age, or veteran status. As required by Title IX of the Education Amendments of 1972, Ivy Tech Community College does not discriminate on the basis of sex, including sexual harassment, in its educational programs and activities, including employment and admissions. Questions specific to Title IX may be referred to the College's Title IX Coordinator or to the US Department of Education Office of Civil Rights. -- Ivy Tech Community College

Keywords: Ivy Tech, Fargo , Director of the Academic Support Center, Executive , Evansville, North Dakota