FargoRecruiter Since 2001
the smart solution for Fargo jobs

Director, Customer Service

Company: Atlas International
Location: Evansville
Posted on: April 10, 2021

Job Description:

Atlas Van Lines is comprised of a family of companies that deliver transportation and related services globally through a network of quality agents and select service partners. Our MISSION: Every day we help you go new places--, with expertise in moving and logistics, bringing the world within reach. Job Overview:--If you thrive in a fast-paced environment and are a goal-driven individual with high energy, we want you! Atlas Van Lines is seeking a rational, detail-oriented candidate to work as a Director, Customer Service on our--Claims Services--team. The ideal candidate will have previous experience managing a team in an office environment and effective communication skills. This position will be responsible for--managing zone claim activity and achieving departmental objectives. The Director, Customer Service will resolve major problems and ensure proper implementation of rules and regulations. This position's duties include the following:

  • Enforce company and departmental policies and procedures
  • Supervise employees and coordinate day-to-day activities of the zone
  • Review large claims and authorize settlements--
  • Actively monitor statistical information on the zone and personnel; take corrective action if necessary
  • Recommend uniform procedures and write performance reviews
  • Handle litigation promptly, reducing Atlas Van Lines' potential exposure to large and costly claims
  • Establish work schedules and maintain even distribution of workload
  • Communicate with customers, agents, and truck drivers as needed
  • Actively participate in staff, training, and procedural development Employment Type & Hours: This full-time position will consist of 40 hours per week. Hours are from--8:00am--to 5:00pm, M-F. Possible overtime. Benefits:--Competitive pay, medical/vision/dental/life insurance; 401K retirement plan; vacation and holiday pay; wellness program; on-site medical clinic; on-site fitness center; training opportunities. Atlas is an EO employer - Veterans/Disabled and other protected categories. Required Skills
    • Bachelor's degree, 8+ years of work-related experience, and/or equivalent combination of both education and experience are required
    • Previous experience managing a team is preferred
    • Effective problem-solving, organizational, analytical, and communication skills
    • Solid knowledge of Microsoft Office programs such as Word, Excel, and PowerPoint
    • Champion of change - If it's broken, fix it. If it works, make it better.
    • Excellent reasoning ability
    • Ability to establish and maintain effective working relationships with employees, agents, and other outside organizations
    • Obsession with delivering happiness to customers - you're happy when they're happy.

Keywords: Atlas International, Fargo , Director, Customer Service, Executive , Evansville, North Dakota

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category

Other Executive Jobs

Enterprise Architecture, Manager
Description: Enterprise Architecture, Manager 03/10/2021 Locations Westwood-MA Berlin-CT Berlin-CT Apply Now Apply Later Check out this video and find out why our team loves to work here Role and Scope of Position: (more...)
Company: Eversource Energy
Location: Berlin
Posted on: 04/15/2021

Vice President/Commercial/Ag Banker
Description: This position must possess the technical skills needed to underwrite, document and administer a sizable portion of small, midlevel and large commercial loans. In addition, proficiency in business development (more...)
Company: Bell Bank
Location: Detroit Lakes
Posted on: 04/15/2021

Restaurant Manager Jobs: Hiring Immediately! Full Time / Part Time - $12-$22/Hr
Description: Find your next job here Will
Company: Part Time Jobs
Location: Grand Forks
Posted on: 04/16/2021

Director, Technology - Server, Storage & Database
Description: Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. We're proud to offer many development and advancement opportunities to our nearly 50,000 members (more...)
Company: Sanford Health
Location: Fargo
Posted on: 04/15/2021

Domino's General Manager in Training - (1852)
Description: ABOUT THE JOBYou were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure that everyone (more...)
Company: Domino's
Location: Mekinock
Posted on: 04/15/2021

Associate Product Manager
Description: BlueChip Financial BCF is looking for a qualified Product Manager who loves partnering with stakeholders and engineering teams to optimize current software and to help bring life to greenfield projects. (more...)
Company: HR Executive Partners, LLC
Location: Belcourt
Posted on: 04/15/2021

Director of Quality - Hospital Quality
Description: Seeking an experienced and knowledgeable leader for a Quality department. The Director of Quality identifies, integrates, and manages process improvement methodologies to facilitate and influence sustainable (more...)
Company: Corps Partners
Location: Colfax
Posted on: 04/15/2021

Branch Manager 1 Moorhead Center
Description: Job DescriptionImportant Note: During the application process, ensure your contact information email and phone number is up to date and upload your current resume when submitting your application for (more...)
Company: Wells Fargo
Location: Moorhead
Posted on: 04/16/2021

Domino's General Manager in Training - (1852)
Description: ABOUT THE JOB You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure that everyone (more...)
Company: Domino's
Location: Mekinock
Posted on: 04/15/2021

Licensed Medicare Insurance Agent - State of the Art Lead Management Platform
Description: Considered the gold rush of insurance, Assurance, a Prudential company, is actively looking for independent health insurance agents WITH AHIP certification Residential Insurance License required to (more...)
Company: ASSURANCE Independent Agents
Location: East Grand Forks
Posted on: 04/16/2021

Log In or Create An Account

Get the latest North Dakota jobs by following @recnetND on Twitter!

Fargo RSS job feeds