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Maintenance Training Manager, Fargo

Company: GOLDMARK Property Management
Location: Fargo
Posted on: March 21, 2023

Job Description:

Do you have a passion for creating the best experience for employees and residents? Helping team members excel in their skills and be the best at what they do? Join our growing team!

Join our growing team with this newly created position?

The Maintenance Training Manager is a critical component to the success of our team brand, team member on-boarding success, team member career development and organizational success through facilitating training and learning programs and coaching employees. This includes but is not limited to orientation and onboarding programs for new team members, career development and more directly related to maintenance team members. This position will also lead the maintenance training team to train all current and new team members on standard operating policies, procedures, and practices relative to maintenance.
Additionally, the Maintenance Training Manager will direct the overall maintenance and upkeep of an assigned portfolio of properties to drive success in an effective and efficient manner while maintaining high resident satisfaction with the maintenance training team and new team members. The Maintenance Training Manager will work diligently to lead, train, develop, coach, motivate, and support high quality property maintenance teams. This position will be responsible for monitoring and reporting the success and effectiveness of maintenance training programs and initiatives.

Salary Starting at $70,,000+ based on experience plus incentives.

Core Performance Responsibilities:

  • Partners with the Learning & Development team, Regional Managers and Maintenance Managers as well as internal and external stakeholders to assess, propose and ensure the delivery of initial and on-going training for all maintenance technicians in addition to the development and implementation of policies and procedures.
  • Reviews Maintenance scorecard to identify areas of improvement and implement action plans with team including maintenance trainers and new maintenance techs. Monitor action plans for improvement (monitoring work orders per hour, staffing, and Kingsley reviews).
  • Assists in the development and oversight of maintenance budget for assigned properties.
  • Provides direction and pairings on Maintenance Technician and Maintenance Trainer team weekly assignments based upon site and team member needs determined from scorecard review, weekly report review, staffing and concerns brought forth.
  • Lead and manage successful development, delivery and evaluation of any trainings associated with human capital management technology, business operating systems, policies, processes and team and leadership development.
  • Participate with others on the development of training tools and procedures.
  • Coordinate and facilitate seminars and workshops on various work-related topics.
  • Conduct property, building, and apartment inspections to help ensure the attractive appearance, including picking up trash and reporting maintenance needs.Experience, Education and Licensure:
    1. Two-year associate degree in business or related subject preferred; or one to two years of previous experience in a training or facilitation role preferred.
    2. A motivated, well-organized, and self-directed individual who is also able to motivate and guide others.
    3. Ability to multi-task, prioritize responsibilities, manage time, as well as possess an orientation toward details.
    4. Strong interpersonal and communication skills with ability to relate and address issues with a diverse group of people.

    Creating a Better Living

Keywords: GOLDMARK Property Management, Fargo , Maintenance Training Manager, Fargo, Executive , Fargo, North Dakota

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