FargoRecruiter Since 2001
the smart solution for Fargo jobs

Digital Banking Manager

Company: Bank Forward
Location: Fargo
Posted on: June 7, 2024

Job Description:

At Bank Forward, our greatest asset is our employees. Working for a widely respected company with a rich tradition, in an atmosphere of enthusiasm, positivity, with a culture grounded in teamwork focused on the future is what can be expected at Bank Forward---It's Simply the Forward Way!

Compensation: Starting at $75,000+, depending on experience.

Benefits: Health (Traditional and High Deductible plan options), Dental, Vision, Medical & Dependent Care FSA, HSA, 401k, Employee Stock Ownership, Company paid Life and Long-term Disability Insurance, Voluntary paid benefits, Paid Time Off, Holidays, Extended Medical Absence Leave.

Work Hours: Monday through Friday, 8-5pm.

Skills / Requirements / Qualifications:

  • Develops and executes a digital banking strategy that aligns with the overall strategic objectives of the bank, including identifying new digital services, improving existing ones, and staying up to date with industry trends.
  • Oversees the day-to-day operations of the digital banking department including customer support, operating systems support, and employee support.
  • Manages digital banking departmental staffing, including supervision, career development, evaluation, and corrective action.
  • Analyzes data for key trends, usage, transaction volumes, incident management, and customer satisfaction. Provides recommendations for product, service, and/or process enhancements.
  • Prepares reports on the performance of digital banking services to management and/or the board of directors.
  • Leads department projects and ensures projects are completely timely and within budget.
  • Collaborates with team, marketing, and other departments to develop digital customer engagement and marketing strategies to strengthen customer relationships and provide financial service and product offerings relevant to customer needs.
  • Collaborates with service providers to maintain and update digital banking platforms and infrastructure.
  • Position requires a bachelor's degree in business, accounting, finance or banking or equivalent combination of education and experience. Position prefers a minimum of five years of experience in financial services, preferably in bank operations or digital banking.

Keywords: Bank Forward, Fargo , Digital Banking Manager, Executive , Fargo, North Dakota

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category

Log In or Create An Account

Get the latest North Dakota jobs by following @recnetND on Twitter!

Fargo RSS job feeds