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Lead Applications Support Technician - Surgical Services - FT

Company: Sanford Health
Location: Fargo
Posted on: November 22, 2021

Job Description:

Create Your Career With Us!

Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. We're proud to offer many development and advancement opportunities to our nearly 50,000 members of the Sanford Family who are dedicated to the work of health and healing across our broad footprint.

Facility: Sanford Medical Center Fargo

Location: Fargo, ND

Address: 5270 22nd Ave S, Fargo, ND 58104, USA

Shift: 8 Hours - Day Shifts

Job Schedule: Full time

Weekly Hours: 40. 00

Starting Rate: $ 27.50

Department Details

Flexible scheduling and time-off.

Ability to work in a computer setting, as well as within operational departments like the operating room and sterile processing.

Work within a team of experienced nurses and surgical technologists.

Have the ability to improve the care of our patient's by assisting care teams with the use of clinical applications.

Job Summary

Expert application user who can troubleshoot problems, understand program integrations, and communicate solutions in a concise manner. Gathers, analyzes, designs, develops, modifies, tests, implements, evaluates, and maintains information technologies that collect data to support clinical needs. Expert application user with the ability to troubleshoot problems, understand program integrations, and communicate solutions. Utilizes data to support decision making. Provides identification of outcomes. Develops plans for achieving identified outcomes. Assists and documents testing, training, activation and implementation of the plan. Provides for outcome measurement and evaluation. Communicates project progress and outcomes to appropriate health system departments and personnel. High level of customer service while promoting and participating in the team approach necessary. Partners with Clinical Material Specialists, Operating Room Leaders, and Sterile Processing Leaders to ensure business requirements are met.

Acts as a liaison to assigned leaders and departments as well as providers in order to facilitate optimal use of applications. Has advanced computer and application knowledge, and is willing to learn in a computer-based environment. Holds team members accountable for configuration standards. Delegates project tasks and project life cycle support to team members. Mentors team members. Excellent time management and prioritization skills. Excellent interpersonal, and customer service skills, as well as strong presentation techniques required. Project management, prioritization, strong communication and problem solving skills are needed on a daily basis. Skillful at managing change. Experience with Microsoft Office software. Knowledge of existing Service Level Agreements and ensure compliance with standards. On-call, after normal business hours and rotating weekends may be required.


Associate's degree required. Bachelor's degree preferred.

Seven years of relevant experience in a large healthcare facility preferred.

Clinical licensure is not required, however within the laboratory departments: Medical Technologist (MT), Medical Laboratory Scientist (MLS), or Medical Laboratory Technologist (MLT) preferred.


Sanford Health offers an attractive benefits package for qualifying full-time and part-time employees. Depending on eligibility, a variety of benefits include health insurance, dental insurance, vision insurance, life insurance, a 401(k) retirement plan, work/life balance benefits, sick leave and paid time off. To review your benefit eligibility, visit https://sanfordhealth.jobs/benefits .

Sanford is an EEO/AA Employer M/F/Disability/Vet. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-877-673-0854 or send an email to talent@sanfordhealth.org .

Sanford Health has a Drug Free Workplace Policy. An accepted offer will require a drug screen and pre-employment background screening as a condition of employment.

Job Function: Information Technology

Req Number: R-79420

Featured: No

Keywords: Sanford Health, Fargo , Lead Applications Support Technician - Surgical Services - FT, Healthcare , Fargo, North Dakota

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