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Patient Access Representative - Ottertail Clinic

Company: Tri-County Health Care
Location: Ottertail
Posted on: January 15, 2022

Job Description:

Tri-County Health Care currently has a Patient Access Representative position open at the Ottertail Clinic. The Patient Access team plays a key role in the overall patient experience. As a member of this team, you "set the stage" as one of the first faces our patients see. From a warm greeting to confidently registering the patient for their appointment, you have the opportunity to make a difference each and every day.This position is 64 hours per biweekly pay period, Monday, Tuesday, Thursday & Friday, 7:50am - 4:30pm. TCHC offers a comprehensive benefits package including health, dental, vision, life and retirement. We also support work-life balance through benefits such as paid time off, short and long-term disability and our employee wellness initiative.Responsibilities of this position include, but are not limited to:

  • Receives patients and visitors and ascertains their needs to assist them using a caring and professional manner
  • Secures demographic and financial information from patients or family, obtains necessary signatures and enter information into the electronic health record to complete the registration process
  • Schedules clinic appointments and maintains provider clinic schedules
  • Operates telephone console using a caring and professional manner to assist callers, answer questions and transfer calls to correct departments when appropriate
  • Requests and receives payments on accounts; reconciles and compiles daily cash drawerCompetencies required include:
    • Strong interpersonal and communication skills
    • Positive attitude
    • Demonstrates high degree of commitment to customer service excellence
    • Strong computer skills, knowledgeable in Microsoft Office
    • Medical terminology a plusEducation and experience required:
      • High school diploma or GED or in the process of obtaining
      • Post-secondary education with emphasis on office practices or previous office experience preferredTri-County Health Care is an Equal Opportunity/Affirmative Action employer. We provide equal employment opportunities to all qualified employees and applicants for employment without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, veteran status, disability or any other legally protected status. We prohibit discrimination in decisions concerning recruitment, hiring, compensation, benefits, training, termination, promotions, or any other condition of employment or career development.

Keywords: Tri-County Health Care, Fargo , Patient Access Representative - Ottertail Clinic, Healthcare , Ottertail, North Dakota

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