Crew Chief - 1841 - 45th St. SW - Fargo, ND
Company: IHOP - Peak Restaurant Partner
Location: Fargo
Posted on: January 8, 2021
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Job Description:
SUMMARY:
A position filled by a craft Team Member with initiative and
demonstrated leadership ability.
In the absence of management, the Crew Chief assumes the duties and
responsibilities of the Assistant Manager. The Crew Chief continues
working their assigned craft position responsibilities, in addition
to the responsibilities listed below.
PURPOSE OF JOB:
To assist in directing Team Members in all phases of operation, to
achieve high standards of food preparation and presentation,
service to guests, general cleanliness and pleasant atmosphere in
accordance with all Standard Operating Procedures.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
These include the following:
To perform this job successfully, an individual must be able to
perform each essential duty satisfactorily. The requirements listed
below represent the knowledge, skill and or/ability required.
Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions.
Team member must be able to communicate verbally in English to Team
Members and guests and read English for menus, guest checks,
notices, instructions, safety labels, etc.
Team Member must be able to interact with people in a friendly,
courteous manner.
EDUCATION AND/OR EXPERIENCE:
Prior experience or training is desired, but may not be
required.
LANGUAGE SKILLS:
Ability to read and comprehend instructions, correspondence, and
memos. Ability to write guest checks and simple correspondence.
Ability to read and speak English well enough to communicate with
guests, understand guest checks and instructions.
MATHEMATICAL SKILLS:
Ability to add, subtract, multiply and divide in all units of
measure using whole numbers, fractions, percentages, decimals,
discounts and cash counting.
REASONING ABILITY:
Ability to apply common sense and to understand and carry out
detailed and objective written or oral instructions. Ability to
deal with problems involving a few concrete variables in
standardized situations. Team member must be able to memorize food
plating and handling procedures outlined in the Standard Operating
Procedures.
OTHER SKILLS AND ABILITIES:
Team member must be able to remain calm under pressure when dealing
with guests, staff or equipment problems.
Successfully complete IHOP training coursework as assigned.
PHYSICAL DEMANDS:
The physical demands described here must be met by Team Member to
successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions.
While performing the duties of this job, the Team Member regularly
is required to use hands and fingers, handle or feel objects, tools
or controls; walk, stoop, kneel, crouch or crawl; talk or hear; and
taste or smell. The Team Member regularly must lift and/or move up
to 10 pounds and occasionally may move up to 100 pounds.
WORK ENVIRONMENT:
The work environment characteristics described here are
representative of those a Team Member encounters while performing
the essential functions of this job. Reasonable accommodations may
be made to enable individuals with disabilities to perform the
essential functions.
While performing the duties of this job, the Team Member
occasionally is exposed to fumes or airborne particles. The noise
level in the work environment is usually moderate.
Keywords: IHOP - Peak Restaurant Partner, Fargo , Crew Chief - 1841 - 45th St. SW - Fargo, ND, Hospitality & Tourism , Fargo, North Dakota
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