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Retail Manager 2

Company: Resiliency LLC
Location: Aberdeen
Posted on: May 16, 2022

Job Description:

Job DescriptionThis position will manage inventory, financial reporting and safety training while providing innovative dining options to achieve high client satisfaction ratings.

  • Identify customer needs and expectations
  • Ensure that company and customer goals are aligned and met
  • Educate and develop rapport with clients and promote partnerships
  • Promote a customer and client centered culture that strives to exceed needs
  • Coordinate all unit catering initiatives to drive sales growth and track results
  • Maintain and improve service level resulting in increased customer satisfaction
  • Ensure all HAACP standards are followed.
  • Demonstrate resourcefulness and quick responsiveness to client and customer requests.RESPONSIBILITIES:Responsible for food quality & customer service in an operation that may have branded concepts or other retail offerings. Directs the work of hourly & supervisory food service workers.Key Duties
    • Ensures there is a zero harm mindset for ourselves, our customers, our food & employees.
    • Directs daily operations of food quality & customer service in a retail food operation that may include branded concepts ensuring that employees have appropriate equipment, supplies and resources.
    • Manages cash handling protocols & control procedures according to company policies.
    • Maintains client satisfaction for food quality & customer service.
    • Accountable for the execution of service quality by maintaining the highest level of delivery.
    • Supervises day-to-day work activities of food service workers.QUALIFICATIONS:
      • Basic Education Requirement - High School Diploma or GED or Equivalent.
      • Basic Management Experience - 1 year.
      • Strong organizational skills
      • Excellent leadership/team building skills
      • Ability to handle catering at all levels from students to executives.
      • Professional demeanor is required.

Keywords: Resiliency LLC, Fargo , Retail Manager 2, Hospitality & Tourism , Aberdeen, North Dakota

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