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Customer Service Representative

Company: Dayton Freight
Location: Fargo
Posted on: May 10, 2024

Job Description:

Overview


  • Stable and growing organization
  • Competitive weekly pay
  • Quick advancement
  • Customized training program
  • Professional, positive and people-centered work environment
  • Modern facilities
  • Comprehensive benefits package: Health, Dental, Vision, AD&D, 401(k), etc.
  • Paid holidays (8); paid vacation and personal days

    Responsibilities
    Customer Service Representatives are responsible for assisting Dayton Freight customers with a variety of inquires including freight pickup requests, rate quotes or freight charges, hot shipments, shipment tracing and appointments or special requests.

    • Assist the Service Center Manager
    • Take and deliver messages for the Service Center Manager and Account Managers
    • Provide assistance to Drivers
    • Prepare bills of lading and delivery receipts
    • Maintain excellent communication with external and internal customers as well as interline companies

      May be asked to assist with:

      • Payroll
      • Data entry
      • Freight reports
      • Driver collect reports
      • Billing and filling

        Qualifications

        • Skillful in Microsoft Office Programs
        • Excellent keyboarding skills
        • Has worked in a fast paced environment and has excellent attention to detail
        • Experience with handling a high volume of phone calls
        • Exceptional communication and customer service skills

          Benefits

          • Stable and growing organization
          • Competitive weekly pay
          • Quick advancement
          • Customized training program
          • Professional, positive and people-centered work environment
          • Modern facilities
          • Comprehensive benefits package: Health, Dental, Vision, AD&D, 401(k), etc.
          • Paid holidays (8); paid vacation and personal days

Keywords: Dayton Freight, Fargo , Customer Service Representative, Hospitality & Tourism , Fargo, North Dakota

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