Hotel Front Desk Attendant

Company: Sleep Inn & Suites
Location: Devils Lake
Posted on: February 18, 2026

Job Description:

Job Description Job Description Do you have a passion for service and love to put a smile on people’s faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You’ll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested in working in a high-energy environment with growth opportunities and flexible hours should start their application today! Compensation: $13.50 - $15 hourly Responsibilities: Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information Work with the housekeeping staff to ensure rooms are ready for new guests Field customer complaints when necessary Bookkeeping: keep accurate records of all hotel guest account information Take incoming calls, online and in-person room bookings requests, and answer questions about guests’ needs involving room rates, available rooms, amenities, rewards programs, and special requests Qualifications: Has previous experience or working knowledge of Microsoft Office and reservation management systems Displays impeccable interpersonal, time management, organizational skills, and customer service skills At least one year of hospitality industry experience as a hotel front desk agent or similar position preferred Has experience answering telephone calls and troubleshooting stressful situations High school graduate, GED recipient, or equivalent About Company Our Compensation Philosophy We understand that living is not getting any cheaper. So, in addition to paying our team well, we proactively seek out various forms of "compensation" to offer our employees. We also operate with the principle that a team that feels valued, receives recognition for a job well done, gives back to their community, and is working in a positive culture is every bit as important as a good wage. So, we strive daily to create and nurture a positive and healthy work culture.

Keywords: Sleep Inn & Suites, Fargo , Hotel Front Desk Attendant, Hospitality & Tourism , Devils Lake, North Dakota