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Director of Talent Development

Company: Noridian Healthcare Solutions
Location: Fargo
Posted on: January 15, 2019

Job Description:

Requisition Number 19-0055 Post Date 1/7/2019 Title Director of Talent Development - 300242 City Fargo State ND Description Job Summary The Director of Talent Development is responsible for the strategic direction and management of the Talent Development functions for the organization and provides leadership, support, and oversight to appropriate individuals. This position ensures the business unit is administering the company's Talent Development needs with the best possible service while maintaining contract expectations and while working within budget constraints and optimizing staffing levels. Key Performance Indicators Provides team oversight and direction Meets performance standards and develops framework for a consistent training experience for all learners while implementing LMS365 company-wide Promotes efficiency and optimizes learning Essential Functions Key Duties/Responsibilities/Accountabilities Creates and maintains a Training Center of Excellence for the company's formal training program to ensure consistency and a high-quality experience including a Trainer Certification Program and a Content Development Certification Program. Partners with key stakeholders to understand business priorities and consult on best-in-class, scalable, and modern training delivery solutions. Works with executive leadership to establish strategic planning goals. Develops a framework for content development process: Needs, Plan, Develop, Communicate, Delivery, Assess. Develops strategies for efficient, effective, and sustainable processes for future/ongoing training needs assessment and gap analysis. Implements and manages LMS365 across the organization by prioritized departments in order to ensure successful launch. Designs and implements distance learning strategies, including virtual classroom learning and self-paced web-based manager and leader for manager and leader development topics. Integrates and works closely with various HR areas regarding leader development programs to ensure alignment and consistency. Partners with subject matter experts (SME) in each department to develop consistent process for developing and updating content for new and existing staff. Develops and utilizes learning solutions which may include using multiple forms including classroom, e-Learning, web meeting, and blended instruction. Continuously improves existing programming through redesign efforts and integration of new content and/or technology. Monitors, evaluates, and periodically reports on training programs' effectiveness, success, and return on investment (ROI). Becomes expert on content development tools and applications such as, but not limited to, Camtasia, Adobe, Captivate, LMS365, Survey Gizzmo, etc. Maintains a keen understanding of training trends, development, and best practices and stays current on new industry modalities, instructional designs, and software tools. Provides recommendations around innovative concepts and social learning techniques to train individuals at all levels. Manages budgets and works to meet requirements with available funding. Provides direct reports/team with clear goals and expectations. Coaches and develops staff by encouraging growth and ensuring staff are meeting performance expectations. Initiates disciplinary action when performance does not meet expectations. Provides divisional and corporate strategic planning input on departmental budgets to ensure adequate funds are available to support performance expectations and requirements. Initiates process improvements and technology enhancements. Leads by example by promoting team work, recognition, and leadership while demonstrating company values. Assists in organizational and corporate growth opportunities. Responds to and implements changes in a flexible, positive manner. Acts as the area subject-matter-expert to support responsiveness to the organization's customers. Translates the organization's business strategies into actionable plans for own function by leveraging market and functional knowledge. Aligns the mission and objectives of one's unit with those of the larger organization. Cultivates and maintains partnerships across functions to help teams successfully navigate competing priorities and create win-win solutions for all parties. Is genuine, empathetic, and effective at building rapport and relationships. Non-Essential Duties and Functions Other duties as assigned. Requirements Qualifications Minimum Qualifications: Bachelor's degree in Instructional Design, Education, Communication, or Business-related field OR Associate's degree plus 4 years' experience managing staff 5 years in training industry managing a training program of which 3 were spent managing a team of individuals Strong instructional design skills and a thorough understanding of adult learning principles and traditional and modern training methods (mentoring, coaching, on-the-job or in-class training, e-learning, workshops, hands-on labs, etc.) Strategic thinking and a strong desire to apply innovation to the design of learning programs Ability to inspire and motivate others as well as working/influencing effectively at all levels within the organization Advanced writing, presenting, and facilitation skills Excellent problem-solving and communication skills Ability to work collaboratively across all levels of the organization Proven track record in designing and executing successful training program Proven experience managing multiple competing priorities within an aggressive timeline Knowledge of management theories and practices Preferred Qualifications: Master's degree in Instructional Design, Education, Communication, or related field with at least 24 credit hours in Accounting 10 years' experience managing staff preferably in Training & Development Extensive knowledge of organizational development Strong written and oral communication skills Ability to motivate and mange a large group of people Ability to direct and maintain a productive and conducive working environment Ability to coordinate activities among co-workers Ability to develop problem solving skills within staff and oneself Strong analytical skills Environment and Cognitive/Physical Demands Office Environment Ability to read, hear, speak, keyboard, reason, communicate effectively and problem solve Requires prolonged sitting and telephone usage Requires the use of office equipment such as computer terminals, telephones, copiers and printers Infrequent lifting up to 15 pounds Infrequent stooping Segregation of Duties Every employee is responsible to perform their duties and responsibilities in accordance with Noridian values, policies and procedures, including but not limited to, Segregation of Duties Principles, HIPAA Security and Privacy, CMS requirements, the Noridian Compliance Program, and any other applicable laws, rules and regulations. Statement of Other Duties This document describes the essential functions, requirements, and responsibilities of this job, and is not intended to be a complete list of all tasks and functions. Employees may be requested to perform job related tasks other than those specifically listed in this description, and may be required to perform any task requested by the supervisor or by management. CMS Access Compliance and Regulation Contingency Statement Some positions require compliance with (i) federal and agency-specific regulations and related clauses included in NHS's prime contracts with the Government, (ii) background checks, and (iii) eligibility for a government-issued identification card. Other Information Job Posting Policy 6.05 New employees with Noridian Healthcare Solutions will be eligible to apply for positions within their assigned department after successfully completing a 90-day review. For positions outside your department, you must attain a minimum of six months of service before you can apply. Equal Employment Opportunity Equal Opportunity Employer of Minorities, Females, Protected Veterans and Individual with Disabilities, as well as Sexual Orientation or Gender Identity. For questions, please email careersnoridian.com. This job posting will be closed 01/14/2019 at 8:00AM CST. No further applications will be considered.

Keywords: Noridian Healthcare Solutions, Fargo , Director of Talent Development, Human Resources , Fargo, North Dakota

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