Technical Service Specialist

Company: LanceSoft Inc
Location: Fargo
Posted on: March 17, 2023

Job Description:

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Title:
Technical Service Specialist


Location:
Fargo, ND, -58102


Duration:
12 + Months Contract job on W2



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Job Description:
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The primary function is to provide in-depth support to the key customer/customers.

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• The Technical Service Specialist will be responsible for the daily operations within the customer site pertaining to the pre-treatment line and other related business (sealers, waxes, etc.) in the paint shop
  
• Be onsite at the customer account from start-up until operations and duties are completed.
  
• Suggest corrective actions and communicate to the paint operators those recommendations are implemented.
  
• Provide a scheduled in-depth service, for the assigned account, to ensure the client are being managed within the parameters outlined in the process instruction provided.
  
• ensure that the process is checked both chemically and mechanically.
  
• Communicate, with written service report, related to chemical processes, as identified by the Automotive Team
  
• Develop a working relationship with as many contacts in the plant as possible.
  
• this will help identify potential needs of the plant for future opportunities.
  
• Must work closely with other customer suppliers in the Paint Shop and gain a basic knowledge of their operations and how it pertains to our chemistries and applications.
  
  Qualifications:
  
  
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  • BS or BA in Chemistry, Chemical Engineering, Physical Sciences, and/or Biology
    
  • Other degrees will be considered based on experience, aptitude and a desire to learn
    
  • Needs to be able to understand or quickly learn the Automotive Paint Industry we serve and the type of chemical processes client provides to this market
    
  • Must have good communication skills (verbal & written) and be a self-motivated individual
    
  • Computer skills, such as using email, MS Word and MS Excel, are essential to this position
    
  • Able to work a second shift - Evening Hours
    

Keywords: LanceSoft Inc, Fargo , Technical Service Specialist, IT / Software / Systems , Fargo, North Dakota