Customer Support Attendant Security Setting

Company: Security Operations Workforce
Location: Jamestown
Posted on: March 29, 2026

Job Description:

Securitas Security Services USA, Inc. is seeking a dedicated Customer Support Attendant to join our team. This role focuses on providing exceptional customer service while ensuring the safety and security of our clients. The attendant will be the first point of contact in emergency situations, requiring a calm, composed demeanor and the ability to communicate effectively under pressure. This position requires adaptability to different security environments and the capability to operate security technology efficiently. Greet and manage communications with clients and visitors, ensuring high service standards. Handle incoming calls and alarms, responding to emergency situations with speed and efficiency. Monitor CCTV and operate security systems with accuracy. Maintain logs and records of incidents and daily activities. Assist in coordinating security responses with team members and law enforcement when necessary. Provide information and assistance to ensure the security and safety of the premises. Strong communication and interpersonal skills. Proficient in using security management software and systems. Ability to handle high-pressure situations calmly. Excellent organizational skills. Medical Insurance Dental Insurance Life Insurance 401k CPR and First Aid certification preferred. Any relevant security certifications are a plus.

Keywords: Security Operations Workforce, Fargo , Customer Support Attendant Security Setting, IT / Software / Systems , Jamestown, North Dakota