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Systems Engineer

Company: Bell Bank
Location: Fargo
Posted on: January 18, 2020

Job Description:

Bell Bank is currently seeking a systems engineer to help design, install, maintain and support our enterprise server infrastructure to ensure a reliable, highly available technology environment for the enterprise. This position will be part of the Enterprise Infrastructure Services team and plays a key role with planning and design of the server environment as Bell Bank continues to grow.Primary Duties:* Assist the EIS team as needed to complete projects and provide additional support to end users, including cross training between the positions for backup coverage.* Maintain systems with their necessary updates, patches, and backups, on a defined schedule.* Design and implement systems that fit into our disaster recovery plan and high availability goals* Administer and maintain the enterprise exchange email solution, to include assisting with the operational, tactical, and strategic planning and implementation of an ongoing email solution roadmap.* Administrate the active directory, including assisting with operational, tactical, and strategic planning and implementation.* Provide support services to end users having problems or questions with computer software and hardware, whether PC, server, or network related.* Work with outside vendors for assistance in resolving hardware- and software-related problems.* Provide elevated support for requests that cannot be completed by user support staff.* Provide training for the user support staff for software and hardware troubleshoot procedures.* Work with minimal supervision to provide the necessary support for software and hardware problems or questions.* Demonstrate both knowledge and application of Bell Bank policies, procedures, and guidelines.* Demonstrate good planning skills by ensuring the appropriate scheduling of resources including staffing, equipment, and supplies.* Demonstrate the ability to take charge, take unpopular stands, if necessary, and face difficult situations.* Facilitate and support change within the Bell Bank system.* Demonstrate commitment to continuous learning.* Demonstrate and apply continuous quality improvement knowledge and skills.* Work flexible hours to maintain computer hardware and software within the Bell Bank infrastructure, to include after hours and weekends, as needed.* Available via cell phone for bank-related emergencies and after hours support.* Attend weekly team meetings.* Know by name and face as many customers and employees as possible, calling them by name as often as possible.* Know and practice LOCBUTN, our Golden Rules, and Bell Bank Customer Service Standards.* Know, understand, and live the company values and bottom line.* Perform other duties as assigned.Job Skills Required:* Two-year degree in Computer Science/Information Technology and seven years of experience.* Course work in computer networking and business-related courses are desired.* Proven track record of developing and providing SLAs.* An in-depth knowledge of Microsoft server-based products (e.g. Server 2008 (12) Std and Enterprise, AD, Clustering, and Terminal Services).* In-depth hands on knowledge of Citrix products including XenApp, XenDesktop, and NetScaler* A strong hardware background working with enterprise servers.* Blade server technology, enterprise SAN solutions and enterprise thin client devices.* A strong background and experience with administering an enterprise email solution.* A solid understanding of networking and distributed computing concepts, including the principles of network routing and supporting Citrix client/server technology.* Demonstrated experience presenting technology recommendations from a business perspective, including disaster recovery, high availability, and security.* Must be able to travel independently throughout the company, and to remote locations as needed.Bell Bank provides an excellent benefits package. Bell's Values:As stewards, dedicated to the growth and reputation of this independently owned organization, we are committed to:* Promoting and sustaining our family atmosphere.* Providing unequaled personal service to each and every customer.* "Paying it forward" by giving back to the communities we serve.Our Bottom Line:Happy Employees! Happy Customers!Click "apply" to apply online Bell BankEqual Opportunity Employer
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Keywords: Bell Bank, Fargo , Systems Engineer, Other , Fargo, North Dakota

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