Retail Department Supervisor
Company: Bed Bath & Beyond Inc
Location: Fargo
Posted on: January 12, 2021
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Job Description:
We live by a promise to our customers that we make it easy to
feel at home.--We've made enhancements to our store environment and
implemented health and safety best practices to ensure a clean and
safe shopping environment for customers and a safe workplace for
our associates.Here are some examples of the things that we are
doing to make it easy to feel safe at work too. - Reduced Hours -
Associate temperature checks before the start of every shift -
Providing our associates with public health guidance safety
training recommendations and recommended supplies for use at work -
Social distancing measures ensured in workspaces and breakrooms.
Guidance provided to our customers for their safety and yours. -
Protective barriers at cash registers - All stores follow rigorous
cleaning procedures recommended by the public health guidance
association.As a Department Supervisor, you will be responsible for
exceeding our customers' evolving expectations by providing "best
in class" customer service and a pleasant and fulfilling shopping
experience. Successful candidates will be given the opportunity to
offer our customers the widest range of quality housewares, home
furnishings and much more! We offer associate discounts, flexible
schedules, ongoing training, and the potential for advancement.The
Department Supervisor oversees and directs the merchandising
activities in an assigned area of the store. The Department
Supervisor works in conjunction with the store team to ensure
proper product presentation while driving sales results by ensuring
a high level of customer service in a safe work environment.Key
Responsibilities :Lead a merchandise department within the store by
demonstrating advanced product knowledge and leading merchandise
responsibilities (for example, restocking, organization and
display, price changes)Promptly and politely responds to customer
inquiries and requests for supportProvide advanced knowledge of
merchandise to customers, explaining features and differences
between merchandise and providing purchasing advice to
customersProvide coaching and training to associates on team and
throughout the store as neededExecute activities related to store
initiatives to offer customers additional products and services
related to merchandise category (e.g., special sale items, credit
card applications)Interview all prospective candidates and trains
and develops the associates within their departmentManage
associate's performance, annual review and progression within job
catalogAssigns tasks and monitor schedule/breaks for the associates
within their departmentAssists associate to provide increased
service to customers in response to specific needs and
requestsTroubleshoot and provide solutions for customer complaints,
escalating to management when necessaryPerform additional duties as
required including, but not limited to, stocking, freight
processing, price changes and cart retrievalPerform Leader On Duty
responsibilities as neededEducation/Experience/Qualifications :High
School diploma or equivalent5-6 years of retail experience
desiredEffective communication and customer service skillsReadily
adjusts schedule, tasks, and priorities when necessary to meet
business needsIf you need reasonable accommodations to complete the
on-line application, please contact the Human Resource
Department:Phone: 1-844-MYHRSC1Email: myHRSC@bedbath.comThis email
address is only to request reasonable accommodation for the
application process due to a medical condition. If you do not need
a reasonable accommodation for such reason, please use the apply
button below to complete an application and upload your resume. An
Equal Opportunity EmployerIt is the policy of Bed Bath & Beyond
Inc. to recruit, hire, train, promote, transfer and compensate our
associates and provide all other conditions of employment including
Company sponsored events without regard to race, color, creed,
religion, national origin, age, sex, gender identity, genetic
information, marital status, lawful alien status, sexual
orientation, physical or mental disability, citizenship status,
veteran status, employment status or any other basis prohibited by
applicable law.
Keywords: Bed Bath & Beyond Inc, Fargo , Retail Department Supervisor, Other , Fargo, North Dakota
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