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Senior Compliance Specialist

Company: WEX Inc.
Location: Fargo
Posted on: February 23, 2021

Job Description:

The Compliance team strives to simplify the complexity of today's employee benefits environment by keeping current with the ever-changing industry landscape and proactively sharing knowledge that will empower others to provide exceptional customer service with confidence. The Senior Compliance Specialist is responsible for the coordination and completion of compliance specific processes and communicating plan regulation information. The Senior Compliance Specialist is a dedicated resource for all parties involved in the compliance process and provides superior customer service both internally and externally. Position Responsibilities Appeals:

  • Research and draft responses to written appeals, complaints received from the Better Business Bureau, state departments of insurance, state Attorney Generals and others for review by the Compliance Officer, Health
  • Coordinate with internal teams on process changes or additional training identified through the appeal and complaint review process Educate Internal Teams
    • Educate internal teams to assist in the team's understanding of annual non-discrimination testing requirements and process to include background on the regulations and regulatory updates. Attend team meetings as applicable
    • Educate internal teams to assist in the team's understanding of information provided in plan documents to include background on the regulations and regulatory updates. Attend team meetings as applicable
    • Educate internal teams on regulatory changes affecting both benefits and COBRA Non-discrimination Testing
      • Assist internal teams with questions related to the non-discrimination testing web portal- testing process, file format, failed test and next steps in process
      • Facilitate with the development and on-going maintenance and testing of proprietary non-discrimination testing software
      • Assist internal teams with providing testing results to clients and consultants where applicable.Provide support to internal teams when advising clients and consultants regarding the necessary information in the testing templates Plan Document and Summary of Benefits and Coverage (SBC) Customer Support
        • Assist internal teams with questions related to Relius Connect, the self-service plan document web portal
        • Maintain Relius system updates and modifications
        • Assist Compliance Director in maintenance of Compliance communication pieces (checklist guides, Compliance Resource Guides, LEAP communication pieces)
        • Assist internal teams regarding client plan document, summary plan description and SBC questions
        • Proactively communicate information to internal teams to provide the necessary amendments for the plan documents and summary plan descriptions due to regulatory changes or company procedural changes Customer Service
          • Assist internal teams with information and documentation to the clients to ensure that they are in compliance with the IRS guidelines. Handle escalations in appropriate manner to avoid jeopardizing the relationship
          • Ensure appropriate documents are provided to clients in a timely manner.
          • Work with other departments to ensure a positive internal and external customer experience. Be a resource for other teams
          • Create efficiencies and improve processes for clients
          • Respond to internal team emails from Compliance team inbox Regulatory Compliance
            • Ensure privacy according to HIPAA guidelines
            • Ensure compliance under applicable regulations affecting DBI's lines of business Knowledge and Training
              • Attend offsite conferences where appropriate and applicable to position.
              • Pro-actively maintain a strong knowledge base of applicable rules and regulations affecting all lines of business.
              • Regularly attending ECFC teleconferences and EBIA web conferences when available.
              • Meet with supervisor on a bi-weekly or monthly basis. General Duties
                • Other duties as assigned.
                • Work on special projects as assigned.
                • Ensure compliance with company Privacy and Security Policies. Required Education/Experience
                  • Minimum of 5 years business experience in the employee benefits field
                  • Knowledge of Section 125, 105, 106, 223 and COBRA regulations, administrative processes and procedures.
                  • Experience with training other employees on complicated compliance knowledge
                  • Strong verbal and written communication skills
                  • Strong organizational skills
                  • Computer proficiency required.
                  • Meets daily deadlines consistently
                  • Must take initiative in jobs performed; seek solutions and answers to problems
                  • Attention to detail with the ability to complete further research into complex problems Equal Opportunity Employer/Vets/Disability Posted 4 Days Ago Full time R3627 About Us WEX is a leading financial technology service provider across a wide spectrum of sectors, including fleet, travel and healthcare. We hire people who share our passion for continuous innovation and client service that is unparalleled in the industry. If you are looking for a growing career - come be part of WEX today.

Keywords: WEX Inc., Fargo , Senior Compliance Specialist, Other , Fargo, North Dakota

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