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Sales Program Manager

Company: Microsoft Corporation
Location: Fargo
Posted on: June 13, 2021

Job Description:

Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teamsand leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. You can help us to achieve our mission.

Do you want to be a key contributor to the US Enterprise Sales organization at one of the largest cloud players in the world at the most exciting transformative time in the industry? Microsoft envisions a world where passionate innovators come tocollaborate, envisioning what can be and taking their careers places they simplycouldn'tanywhere else. This is a world of more possibility, more innovation, more openness, and sky's-the-limit thinking - a cloud-enabledworld.

Experiences Required: Education, Key Experiences, Skills and Knowledge:

  • Core Competencies: Organizational Awareness, Strong Business Acumen, Strategic Insights, Trusted Advisor, Sales Planning
  • Professional Competencies: Adaptability, Customer Focus, Drive for Results, Influencing Impact, Judgement, Collaboration, Executive Maturity/Presence, Outcome Selling, Analytical Problem Solving, Organized &Disciplined, Initiates/Embraces Change
  • Experience: 2-3 years of related experience in one or more of the following: Sales, Business Transformation or Strategy, Sales Planning, marketing
  • Strong Business Analysis Skills(understands financials, sales processes, scorecards, and key performance indicators)

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.


Joining Microsoft on the Enterprise team as a Sales Program Manager,you willbe responsible for making sales plays come to life partnering with Sales Execution Managers in the field Operating Units. The Sales Program Manager is an analytical thought leader with exceptional relationship, communication andcoaching skill who has a proven track record of driving world class execution and asset creation in ever-changing business environments and matrixed organizations.

You partner with the field sales organization to:

  • Bring strategic sales content to life for the field sales organization, facilitating activation and enablement of industry- and solution-specific materials
  • Lead measurement of the impact of Microsoft sales programming with a focus on driving adoption and serving as a listening post for real-time feedback on behalf of the customer and the sales organization.

You partner with the marketing and product management organization to:

  • Serve as a champion of Marketing & Operations strategic sales content, promoting adoption and enabling participation of sellers through training and resource development.
  • Operate as a subject matter expert and first line of contact to provide insights on play content and gaps as well as new plays needed by the field in order to capture market opportunity

The Sales Program Manager is a critical business role that looks left-right across the Solution Area sales plays, identifying areas of opportunity and ensuring our leaders and field sellers are prepared to efficiently learn and execute the plays to accelerate business outcomes.

  • Ensure consistency of format and resourcing across Sales Plays.
  • Ensure alignment between sales plays program and overarching business goals, including expected revenues linked to the program.
  • Champion the right sales plays across the US EC sales organization via training sessions and internal marcomms.
  • Develop training materials, deploy training, and lead Sales Enablement efforts across the field selling organization.
  • Measure the adoption and impact of the sales plays while ensuring appropriate closed looped process is leveraged to provide timely feedback to Marketing to improve messaging, assets, and key customer outcomes.
  • Amplify sales participation of Marketing-led demand generation activities, and work with senior sales leadership to help identify and capture industry references.
  • Leverage and integrate CRM pipeline data and marketing leads data to provide prioritized customer / prospect targeting on a "single pane" for field sellers.
  • Gather and analyze anecdotal feedback from the field sales organization on sales play viability.
  • Partner with the US Business Operations team to refine the KPIs and associated reporting based on performance impact and anecdotal feedback.
  • Implement an assessment protocol to evaluate the program at a regular cadence (internal customer sat. score, "customer" effort score, focus group, etc.).
  • Interface with program SMEs to provide product- and program-level feedback to product and solution leadership with regards to Compete.
  • Serve as a primary point of contact for the business on any inquiries regarding strategy, performance, and impact of specific sales programs.
  • Participate in the development of future sales programming.
  • Passionate about serving customers - both internal and external - by always keep customer outcomes as your North Star.
  • You are comfortable with ambiguity, are a self-starter obsessed with solving problems and can change business as you run the business.
  • Your curiosity is never sated.

Keywords: Microsoft Corporation, Fargo , Sales Program Manager, Other , Fargo, North Dakota

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