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Customer Experience Professional (Twin Valley)

Company: Arvig Communications
Location: Twin Valley
Posted on: June 12, 2021

Job Description:

Your passion and talent to enhance lives by creating solutions for others is EXACTLY what we want! Our Customer Experience team is an awesome team to be a part of and start your professional career with Arvig.

Our cheerful, helpful Customer Experience Professionals provide outstanding service to incoming customer calls and in-person interactions.

This is a full-time position with hours of Monday - Friday, 9:30 a.m. 6:00 p.m., and occasional Saturdays from 9:00 am to 1:00 pm. This position may be filled in a variety of our locations including Detroit Lakes, Grand Meadow, Monticello, Park Rapids, Parkers Prairie, Pelican Rapids, Perham, and Twin Valley. These positions may potentially work from home.

The following skills and experience are required:

  • High school diploma or GED
  • Demonstrated understanding of excellent customer care concepts
  • Understanding of technology and technology tools
  • Willingness to learn new skills and bring your "A" game every day
  • Above average problem solving skills and communication skills
  • Ability to multitask
  • Ability to absorb and retain information quickly
  • Must be customer centric, dependable, solution provider, resilient and pay a high attention to detail

The following skills and experience are preferred:

  • Understanding of call center operations
  • Skills at prioritizing, organizing, tracking, following up with multiple tasks, projects and requests
  • Have a desire for continuous learning

In return, you'll receive excellent benefits, ownership in the company within two years, FREE internet at your home after three months of employment*, and career advancement opportunities! Our customer experience team is a great place to utilize your existing skills all while continuing down a career path that could lead you to a future in various opportunities at Arvig.

Our people are our advantage. We may be biased, but we think they're the best customer-focused, crazy smart, hard-working and, above all, kind! We're a dedicated team of doers who drive innovation, culture and our positive impact on the communities we serve.

The best employees anywhere, that's the Arvig advantage. Discover your advantage.

Join us! Apply now!

  • At your primary residence located in an Arvig service area.

EOE, including disability/vets

We are unable to sponsor H1B visas.

Women and minorities encouraged to apply.

Keywords: Arvig Communications, Fargo , Customer Experience Professional (Twin Valley), Other , Twin Valley, North Dakota

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