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Member Services Representative

Company: Town & Country Credit Union
Location: West Fargo
Posted on: June 13, 2021

Job Description:

Do you believe in providing the best service possible, are good with numbers and have cash handling experience? If so, you could be a great fit to join our team of Member Services Representatives (MSR). The MSRs are the face of the credit union the first, and sometimes only, people our members visit each time they come in. We're looking for people who have a great sense for high quality customer service, cross-selling and being a positive member of the team.

MSRs are responsible for both paying and receiving transactions for members in person, via phone and through the mail. This includes processing deposits, withdrawals, loan payments, credit card payments, cashier's checks, money orders and cash advances, among other things. At the end of each day, the MSR must balance his/her cash drawer, ensuring that all transactions have been completed accurately. In addition to handling transactions, you'll also cross-sell credit union products and help solve member problems quickly and efficiently.

Education equivalent to a high school degree with a minimum of one year related experience in a financial institution, or other cashier function required. The MSR must have good oral and written communication skills, strong interpersonal skills, the ability to work with numbers, and good personal computer/keyboarding skills. Hours will be varying shifts Monday through Saturday.

Sound like a good fit? Apply today and join our mission to make a positive impact on all those we serve.

Keywords: Town & Country Credit Union, Fargo , Member Services Representative, Other , West Fargo, North Dakota

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