Telephone Operator - FT - Days

Company: Sanford Health
Location: Fargo
Posted on: June 12, 2021

Job Description:

**Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. We're proud to offer many development and advancement opportunities to our nearly 50,000 members of the Sanford Family who are dedicated to the work of health and healing across our broad footprint.****Create Your Career With Us!****Facility:** Broadway Clinic **Location:** Fargo, ND **Address:** 737 Broadway N, Fargo, ND 58102, USA **Shift:** 8 Hours - Day Shifts **Job Schedule:** Full time **Weekly Hours:** 40.00**Department Details**Answering phones for all 3 Major Hospitals in Fargo, and Clinic in Fargo/Moorhead.**Job Summary**Operates switchboard console in order to relay incoming, outgoing, and inter-office telephone calls. Performs various communication functions and other duties i.e. pocket pager system, special needs phones. Operates on-call schedule for appropriate areas. Monitors various security and alarm panels and coordinates and launches all emergency calls and codes to the appropriate teams. Informs appropriate authorities of malfunctioning equipment. May be required to monitor, sort and deliver incoming mail. Works with all age groups when answering the switchboard. Operators must be able to communicate effectively with a wide variety of people and different age groups. Operators must be tactful and persistent, but have the ability to remain patient and calm. Must be able to make quick decisions and remain emotionally stable during crisis situations. Operators must have a clear and pleasant voice. Normal eye sight and hearing is essential. Legible writing, intermediate keyboarding and computer skills, and accuracy are important. Punctual and regular attendance is essential.**Qualifications**High school diploma or equivalent preferred.Must have at least one year of applicable experience. Two years previous customer service experience is preferred.**Benefits**Sanford Health offers an attractive benefits package for qualifying full-time and part-time employees. Depending on eligibility, a variety of benefits include health insurance, dental insurance, vision insurance, life insurance, a 401(k) retirement plan, work/life balance benefits, sick leave and paid time off. To review your benefit eligibility, visit https://sanfordhealth.jobs/benefits .Sanford is an EEO/AA Employer M/F/Disability/Vet. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-877-673-0854 or send an email to talent@sanfordhealth.org .Sanford Health has a Drug Free Workplace Policy. An accepted offer will require a drug screen and pre-employment background screening as a condition of employment.**Job Function:** Administrative Support **Req Number:** R-56117 **Featured:** No

Keywords: Sanford Health, Fargo , Telephone Operator - FT - Days, Other , Fargo, North Dakota