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Patient Access Representative - #3052 - Immediate

Company: Alomere Health
Location: Alexandria
Posted on: May 16, 2022

Job Description:

Job Description Department: Patient Access- Heartland Orthopedic Specialists FTE (Full Time Equivalent) Full Time (1.0) 40 Hours Per Week Pay$16.25 starting payActual rate of pay will be based on experienceHours Must have availability to work between the hours of 7:30 am – 4:30pm Monday-Friday Job Description Patient Access Representative is responsible for serving patients' needs by scheduling appointments, registration of new patients, and check in and check out patients for appointments. Must have strong computer skills, ability to demonstrate analytical thinking, along with the ability to learn new protocols and incorporate into current work flow. Essential Functions Patient Registration

  • Gather and enter all needed demographic information.
  • Update existing insurances and enter new insurances.
  • Gather necessary signature for patient forms, updating as needed. Offers forms to patients.
  • Scan in all needed IDs and insurance cards.
  • Collect copays and payments as required. Checking in and out patients
    • Read all appointment notes and messages to ensure paperwork is given to patients and unique situations are addressed following station and provider protocols.
    • Creating hars for needed accounts.
    • Reviews RTE responses and makes needed insurance updates.
    • Follow provider instructions for follow up visits, labs and imaging when provided.
    • Offer AVS to patients. Scheduling
      • Answering calls in a friendly and professional manner.
      • Schedules appointments.
      • Works patients into provider's schedule, while following protocol.
      • Reschedules missed or cancelled appointments.
      • Reschedules "bumped" appointments due to changes in provider/resource schedules.
      • Notifies nurse of additions or cancellations on same day schedule for specialty providers.
      • Manages work queues.
      • Scan documents. Other Duties
        • Performs other duties as requested.
        • Participates in departmental or organizational meetings and trainings.
        • Demonstrates ability to use equipment relevant to the position. Supervisory Responsibilities This position does not provide any direct supervision. Education, Experience & Skills Required
          • High School Graduate or Equivalent.
          • Medical secretarial training, medical terminology or related experience preferred.
          • Skilled in Microsoft Office and general computer knowledge.
          • Previous Healthcare Experience preferred.
          • Must have excellent communication and organizational skills and pay careful attention to detail.
          • Ability to coordinate and prioritize several tasks in moderate stress situations. Benefit Status Full Time Union Position No Applicants must be able to meet the physical demands of the position. A Functional Job Description for this position is on file in the Human Resources Office and is available to all applicants for review. All job offers to persons that are not currently employed by Alomere Health will be conditional based on favorable references and successful completion of both a criminal background check and a drug test. I certify that the facts set forth in this employment application (and any accompanying resume) are true and complete to the best of my knowledge. I understand that any falsification, omission, misrepresentation, or concealment of information on this application may be sufficient grounds for disqualification from further consideration for hire or immediate discharge I authorize Alomere Health to verify the information contained in this employment application and to investigate my personal or employment history. I also authorize any former school, employer, person, firm, corporation, credit agency, or government agency to provide to Alomere Health information they may have about me. In consideration of Alomere Health's review of this application. I further agree that, if employed, I will conform my conduct to Alomere rules and understand that unless otherwise specifically agreed to in writing; my employment can be terminated at any time with or without cause, and with or without notice, at my option or at the option of Alomere Health. I understand that no personnel recruiter, interviewer, or other representative of Alomere Health other than the CEO has authority to enter into any agreement for employment for any specified period of time. I also understand that this application and any employment manuals/handbooks that may be distributed to me during the course of my employment shall not be construed as a contract. Alomere Health is an EEO employer.

Keywords: Alomere Health, Fargo , Patient Access Representative - #3052 - Immediate, Other , Alexandria, North Dakota

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