Player Services
Company: Troon
Location: Fargo
Posted on: August 6, 2022
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Job Description:
Join our team for the 2022 Golf Season at Fargo Country Club.
Candidates with Customer Service Experience to assist with day to
day Outside Golf Shop Operations that include Golf Cart & Driving
Range Assigned Tasks.General Description of Duties and
ResponsibilitiesResponsible to continually monitor, implement and
adhere to all company goals and procedures.When acting as an
"Outside Service" staff member responsible for welcoming and
greeting of guests and players, assist guests at bag drop and stage
clubs on golf cars, welcome guests on completion of round, clean
club and store clubs when requested.When acting as "Starter" greet
each group in a friendly manner. Explain rules and course etiquette
to all groups. Facilitate orderly and timely pace of play of groups
to prevent delays. Answer all questions in a friendly manner. Keep
a record of starting times and golf car numbers for each group.When
acting as "Range Starter" ensure that each group has four players
if possible. Save empty golf cars for guest services and return if
possible. Facilitate timely starts. Keep range stations stocked and
organized and keep hitting area free of debris and keep the line in
an orderly fashion. Ensure the practice green has balls available
for guests and is clean and organized throughout the
day.Responsible for the picking up and cleaning practice balls in a
timely manner keeping proper inventories of practice balls.When
acting as "Player Assistant" maintain proper pace of play.Maintain
professional golf car fleet, storage area and practice
facility.Assist the group services department with the set-up and
organization of the golf cars for any shotgun, split tee or regular
tee time starts.Maintain proper equipment and inventory levels
including rental clubs, radios, pencils, tees and score cards and
ball mark repair tools.Perform other duties deemed reasonable by
the Supervisor and/or Head Golf Professional.Provide unparalleled
service and enthusiasm to any and all questions and requests from
our guests.Assist fellow guest service staff in maintaining a clean
and professional practice facility.Greet each player in a friendly
manner. Provide service in any and every way.Experience / Education
/ Certification RequirementsHigh school diploma required at a
minimum.Physical RequirementsMust be able to lift up to 50 lbs. to
shoulder height repetitively.Frequent bending, turning, kneeling
and stooping.Must be able to stand and walk for an extended period
of time.Must be able to be out-of-doors in varying
temperatures.Normal vision and hearing ranges required.Must be able
to operate a golf car in a safe mannerMust be able to fluently
speak and write the English language.
Keywords: Troon, Fargo , Player Services, Other , Fargo, North Dakota
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