Personal Banker
Company: WESTERN STATE BANK
Location: Devils Lake
Posted on: January 23, 2023
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Job Description:
The Personal Banker will drive the focus of providing an
outstanding customer service experience for Western customers
within each of our bank locations. This position will be
responsible for assessing the needs of our customers and fulfilling
those needs by either performing the work or referring the customer
to the appropriate area of the bank. The Personal Banker will
perform actions including opening and servicing deposit accounts
while also performing teller line transactions for customers. The
Personal Banker will ensure to create an environment for our
customers that aligns with the Western Way of servicing our
customers and taking care of their needs.Duties and
responsibilities:Customer Transactions: Handle transactions with
customers in person or via the phone, email, and online in an
accurate, professional and efficient manner reflective of our
vision, core values, and team guidelines and our ability to provide
a superior customer experience.Referrals: Refer customers to other
departments in the bank by looking for opportunities to cross-sell
and recognizing customer needs and corresponding solutions.Deposit
Accounts: Open and service customer accounts in compliance with
banking regulationsCustomer Relationships: Assist in ensuring a
positive customer service experience by promoting and keeping open
communication lines with all areas of the bank.This is a full-time
position with benefits.Associates Degree and 2 years prior banking
customer service experience strongly preferred.At Western State
Bank, "what" you know is important, but not as important as how you
relate to teammates and customers. Our environment is based on the
principles of respect, curiosity, creativity, individual
empowerment, and the ability to listen effectively and communicate
openly. We also believe in continual learning, bias toward action,
keeping commitments, and doing our absolute best every day. We
believe that our ability to deliver on our promise of being Your
Hometown Bank is a result of these high standards.We are interested
in every qualified candidate who is eligible to work in the United
States. However, we are not able to provide sponsorship for visa
status. In compliance with federal law, all persons hired will be
required to verify identity and eligibility to work in the United
States and to complete the required employment eligibility
verification form upon hire.Western State Bank is an EEO and
Affirmative Action Employer. Member FDIC.
Keywords: WESTERN STATE BANK, Fargo , Personal Banker, Other , Devils Lake, North Dakota
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