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Systems Engineer - VDI Services (Remote)

Company: Avantor
Location: Fargo
Posted on: May 24, 2023

Job Description:

Job SummaryThe VDI Systems Engineer is responsible for improving and maintaining Avantor's unregulated as well as the GCC (Government Community Cloud)/regulated enterprise Virtual Desktop Infrastructure environment. As the VDI Systems Engineer you will interact directly with the other Engineering Services Teams, the Engineering Architect, cloud providers as well as other system administrators to deliver VDI best practices for on-premises and cloud-based solutions for employees, contractors, vendors, and guests.

The VDI Systems Engineer will provide global 3rd level support and troubleshooting for core VDI services within regulated and unregulated VDI environments. As part of this well-respected IT group, you will enjoy a wide variety of self-directed work within a supportive team environment.

This is a remote opportunity.What we're looking for:Education:

  • Bachelor's Degree in Computer Science or Equivalent Work Experience Required.Experience:
    • Minimum of 3 years technical experience with VDI technology and Client / Server Architectures in general, focus on Citrix DaaS.
    • Architecture and design experience with VDI solutions.
    • Experience contributing to large scale VDI projects.
    • Experience with Citrix on AWS is highly desired.
    • Strong Knowledge on VDI technology, with focus on Citrix (DaaS, NetScaler/ADC), RDP, Windows365 and AWS Workspace / Amazon AppStreaming.
    • Knowledge of NIST 800-172, CMMC, ITAR and SOX.
    • Knowledge of Virtualization Technology, with focus on VMWare VSphere.
    • Knowledge of IT security best practices including Citrix SPA and Splunk logging.
    • Knowledge of Active Directory Group Policy.
    • Knowledge of Enterprise WAN/LAN technologies and -monitoring.
    • Broad knowledge of information technologies.Certification(s):
      • A Citrix certification
      • Microsoft certification preferred
      • AWS/Azure certification is a plusPreferred Qualifications:
        • Experience with supporting M&A projects utilizing VDI
        • Industry experience in pharma, life sciences, warehouse and/or manufacturing
        • Knowledge of cloud technologies, especially AWSWho are you:
          • Demonstrated excellence in a variety of competencies including teamwork/collaboration, analytical thinking, and troubleshooting.
          • Excellent written and verbal communication skills.
          • Good presentation skills.
          • Ability to define project scopes, timelines and efficiently advance projects from start to finish including excellent documentation.
          • Ability to work within a KPI driven framework.
          • Accustomed to work within the ITIL/ITSM framework of Incident, Problem, Change, and Release management.
          • Ability to be an on-call escalation point for production support and scheduled off-hours/weekend work if/when required.
          • Desire to focus on and please the customer, ability to understand requests from the customer's point of view.
          • Experience leading project initiatives, effectively communicating requirements, and delegating project tasks as needed.
          • Commitment to high professional and ethical standards in a diverse workplace.
          • Self-motivated and flexible.How you will thrive and create an impact
            • Implements and supports VDI Services (currently Citrix, NetScaler/ADC, AWS Workspaces, Amazon AppStreaming, W365) with a focus on cloud-based delivery also within a regulated environment.
            • Contributes to the architecture, design and support of cloud, on-premises VDI and NetScaler/ADC infrastructure within a regulated environment.
            • Contributes to the architecture, design and support of VDI as a Service offering.
            • Provides maintenance and project related support for a global VDI infrastructure.
            • Contributes to a comprehensive VDI strategy for the consolidation of multiple Business Applications also in support of the company's post-merger integration plans.
            • Implements policies and governance for VDI in an enterprise setting.
            • Defines processes and workflows to ensure VDI compliance.
            • Establishes and enforces standards and processes for the administration of VDI.
            • Other duties as assigned.Why Avantor?Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science.The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor.We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today!
              Pay Transparency:The expected pre-tax pay for this position is $73,500.00 - $122,400.00Actual pay may differ depending on relevant factors such as prior experience and geographic location.Disclaimer:The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer.EEO Statement:We are an Equal Employment/Affirmative Action employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.For more information about equal employment opportunity protections, please view the , , and .3rd Party Non-Solicitation Policy:By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor, or by failing to comply with the Avantor recruitment process, you forfeit any fee on the submitted candidates, regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation.

Keywords: Avantor, Fargo , Systems Engineer - VDI Services (Remote), Other , Fargo, North Dakota

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