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Customer Support Photo (VASR) - Fargo, ND

Company: Customer Engineering Services
Location: Fargo
Posted on: June 6, 2024

Job Description:

*Join Our Team Today!** All new hires to CES are eligible for a $1000 sign-on bonus** *Looking to kick-start a career in technical services?** *Do you value independence in planning out your workday?** *Hoping to find a company that values maintaining a work/life balance?** *Like the idea of a Monday-Friday daytime job.**This position is an entry-level, field service position that is critical to our business. You will provide support on multiple projects with a focus on merchandising, marketing promotions, equipment exchange, customer training, product and site aesthetics, and project-related services.**Benefits and Perks:** *Company-paid vehicle provided** *Comprehensive insurance offerings including Health, Dental, and Vision; Employee Assistance Program; 401(k) matching program** *Company Provided Cell Phone** *Company Credit Card** *Paid ST/LT disability** *Paid Life Insurance Policy** *Paid Time Off**You will join a team of service representatives who provide best-in-class levels of customer service. As a CES Elite Representative, youll be an important part of what works which includes:** *Traveling to multiple customer locations on a daily basis** *Interacting with customers employees, their management personnel, and their customers daily** *Scheduling customer visits ensuring that projects and visit goals are completed timely** *Assisting customers with product promotion and support** *Providing customer training as required** *Performing basic equipment troubleshooting and software installation, removal, product and site aesthetics/cleaning, and project-related activities** *Evaluating equipment condition** *Utilizing a phone application ticketing system to record daily activities** *Meeting established deadlines and reporting requirements associated with time reporting, expense reporting, credit card payments, and other areas as required** *Maintain professional appearance based on Company policy**Requirements**The successful candidate will have the following qualifications:** *GED or high school diploma** *Experience with daily travel that includes long distances** *Have a valid drivers license and proper documentation to travel when applicable** *A motor vehicle record in good standing** *Customer service-oriented** *Effective communication/Interpersonal skills** *Team player** *Self-motivated and able to work independently** *Computer skills and comfortable using mobile devices and web-based applications** *Technical aptitude** *Prior experience in retail, merchandising, field service, or customer service strongly preferred**Travel**Candidate must be willing to travel throughout a large geographical territory to conduct Quality Service visits in their assigned stores, sometimes including overnight stays in hotels.**Customer Engineering Services is an Equal Opportunity Employer. CES does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.*by Jobble

Keywords: Customer Engineering Services, Fargo , Customer Support Photo (VASR) - Fargo, ND, Other , Fargo, North Dakota

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