Student Support Specialist
Company: VirtualVocations
Location: Grand Forks
Posted on: May 3, 2025
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Job Description:
A company is looking for a Student Support Specialist to provide
student-centric support and assistance.
Key Responsibilities
Directly support students by responding to queries and providing
issue resolution
Utilize Student Information Systems to assist with course-related
issues, billing inquiries, and technical support
Ensure a positive and seamless student experience while meeting
performance metrics
Required Qualifications
Minimum 4-5 years of experience in a client-facing or customer
service role
Bachelor's degree strongly preferred
Prior online education experience preferred
Possess empathy and passion for student support
Exceptionally organized with strong analytical skills
Keywords: VirtualVocations, Fargo , Student Support Specialist, Other , Grand Forks, North Dakota
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