FargoRecruiter Since 2001
the smart solution for Fargo jobs

Inbound Travel Consultant

Company: Mommy Jobs Online
Location: Fargo
Posted on: October 12, 2019

Job Description:

"Assisting Inbound Business Customers with their Corporate Travel Bookings. Must be professional and have previous international travel booking experience. We are the number one contact center and client relationship management company in the world. Founded in 1978, the Company operates nearly 83,000 computerized workstations, with more than 138,000 employees across 268 contact centers in 50 countries and conducts programs in more than 66 different languages and dialects on behalf of major international companies operating in various industries. We are a people company, our passion and dedication to the growth and success of our people can be seen in each one of our actions and initiatives. Duties/Responsibilities: Language/Communication Excellent written and oral communications Position will require inbound, outbound (callbacks), and email communications. Excellent telephone skills, including a professional demeanor portrayed to customers demonstrated through ability to ask probing questions, ability to communicate with sense of urgency Fluency and comprehension in the language requirements for the specific point of sale (spoken and written) Accent neutral verbal/written communication skills as verified by approved formal test Strong listening skills: active listening; able to appreciate the context of the business traveler's experience Written skills: excellent grammar; attention to detail demonstrated through follow-up to ensure resolution for customer Minimum 1-year experience demonstrated use of these communications skills in prior experience Soft Skills: Travel savvy: Passion for travel Experience with travel reservations Solutions mindset: Passion to find the right solution for the customer (e.g., consultative skills), while also closing the sale and potentially up-selling the customer. Anticipate customer needs - displays a number of skills as applicable e.g., empathy, proactive recommendations, urgency, etc. Polished delivery: ability to communicate in a structured and effective manner Excellent time management: ability to multi-task to solve issue for customer, while managing time Quick learner: ability to ramp up quickly and act on feedback constructively De-escalate customer situations, manage customer expectations and follow-up on customer commitments Passion for service, one call resolution and tailoring the solution for the caller Technical Skills: Fast accurate typing skills Fast computer navigation skills (e.g., Web applications, shared folders, operating system Windows) Knowledge of Internet Explorer (ability to search for address locations while speaking to customers, navigate through multiple web applications and windows at one time on a single screen) General database searching skills High speed data entry speed and accuracy Ability to multitask in multiple windows of activity on computer screen Basic math skills (adding, subtracting and basic calculations) Geography skills (countries around the world, latitude, longitude or an aptitude to learn) International faring skills (or an aptitude to learn) Typing 35 wpm as verified by a formal test ISP skills: sign-up, install, connection, messaging (chat, e-mail), navigation, online support, etc. Proficiency in a multi-system environment Qualifications: Experience, Education, and Certification: High school degree or equivalent (required) College degree preferred 1-2 years of experience with a corporate travel agency 2-3 years of experience with an airline reservations system 1-2 years of experience with international offerings Demonstrated high-level of skill in reservations, reissues / exchanges, ticketing and customer service Knowledge of international exchange rate calculation and taxes Able to assist in all aspects of arranging/booking travel including, air, rail, hotel, car and alternate ground transportation, Strong aptitude/understanding for exchanges Travel agency experience highly desired Experienced in telemarketing/sales 1-3 years GDS experience To Become A Member: Please visit mommyjobsonline.com and click on Join Now and select the Customer Service WAH Job Bank Registry to become a lifetime member to get connected with this client. Please email us your resume after you register with your qualifications and work history. Please reference agent id code MJOLNikishas on your registration submission. Please feel free to consult with us if you have further job related questions about our company at 14054186160.

Keywords: Mommy Jobs Online, Fargo , Inbound Travel Consultant, Other , Fargo, North Dakota

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Telecommute Business Development Specialist
Description: TeleReach Corporate is a national telephone-marketing firm engaged exclusively in outbound business to business calls. We offer a unique
Company: TeleReach Corporate
Location: Grand Forks
Posted on: 10/21/2019

Get New Siding Work Today - Preview Leads In Your Area
Description: Over 25 million homeowners have trusted HomeAdvisor 1800Contractor to help them find quality professionals with the expertise to turn their home improvement
Company: HomeAdvisor
Location: Fargo
Posted on: 10/21/2019

Travel Speech Therapist/SLP, Fargo, ND
Description: Travel Speech Therapist/SLP Fargo, ND Location: Fargo, ND Start Date: 10/19/2019 Shift Details: 8H Days 7:00 AM-3:00 PM 40 hours per week Length:
Company: Triage Staffing
Location: Fargo
Posted on: 10/21/2019


Life Insurance Sales Representative - LIFE INSURANCE LICENSED REQ'D (Grand Forks,ND)
Description: CURRENT LIFE INSURANCE LICENSE REQUIRED TO BE CONSIDERED Are you an individual with a strong desire to succeed in the business world and help families at the same time We have a wide range of mortgage (more...)
Company: The Alliance
Location: Grand Forks
Posted on: 10/21/2019

Server
Description: Description: Love your job at Texas Roadhouse Join our family and work in a high-volume restaurant filled with fun. Texas Roadhouse is looking for Servers to provide legendary service to every guest (more...)
Company: Texas Roadhouse
Location: Fargo
Posted on: 10/21/2019

Residential Specialist
Description: Centre, Inc. 201 S. 4th Street, Grand Forks3-POSITIONS OPEN 10/4/19-11/4/19Centre is a private non-profit agency that providesRehabilitative services to individuals to achieve social re-integration br (more...)
Company: Centre, Inc.
Location: Grand Forks
Posted on: 10/21/2019

Travel Respiratory Therapist - $1,405.00 per week
Description: NurseFly Travel Nursing with Aureus Medical Group - Therapy is seeking a travel respiratory therapist for a travel job in Fargo, North Dakota: br - Specialty: Respiratory Therapist br - Title: Therapy (more...)
Company: TherapyFly Travel Therapy
Location: Fargo
Posted on: 10/21/2019

Amazon Work From Home Jobs: Positions Open
Description: Hiring Now,
Company: Fluent
Location: Grand Forks
Posted on: 10/21/2019

Controller
Description: Our client, Friesen's, Inc. located in Detroit Lakes, MN, is seeking to hire a qualified Controller.This position will be accountable for the financial
Company: Eide Bailly
Location: Fargo
Posted on: 10/21/2019

Retail Assistant Store Manager
Description: DXL Group, the largest specialty retailer of men's XL apparel, is looking for a Retail Assistant Store Manager who is committed to building long term relationships with our guests by providing an experience (more...)
Company: Destination XL Group, Inc.
Location: Fargo
Posted on: 10/21/2019

Log In or Create An Account

Get the latest North Dakota jobs by following @recnetND on Twitter!

Fargo RSS job feeds