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Field Service Technician

Company: Friesen's
Location: Detroit Lakes
Posted on: November 25, 2022

Job Description:

- - -Field Service Technician II -JOB SUMMARY: - - - -The Field Service Technician II has the skills and the knowledge to install, service, and repair all Friesen's Inc. automated processing equipment with moderate supervision or outside help. Service work may include, but not limited to: performing routine maintenance, repairs, modification, equipment setup, or training of customer personnel. - - -ESSENTIAL DUTIES & RESPONSIBILITIES:Install, setup, repair and troubleshoot automated processing equipment and resolve a high percentage of -mechanical, electrical, and programming issues with some assistance, either onsite or remotelyCommunicate effectively with field service advisors and engineers to resolve -technical issuesAssist internally with assembly of automated processing equipment when not dispatched on a Field Service jobSelf-starter; ambitious to stay focused on tasks that will benefit the companyContinuous education on company and industry products, programs, and processes; be proactive at learning new components and design principles as -they are introducedDocument and photograph pertinent technical information as neededProduce and submit very accurate and complete trip and expense reports in a timely mannerDemonstrate good customer service skills at all times; maintain a positive, professional relationship with customer -personnelAssist with the training of new techniciansProvide informal (hands on) training for customer's employeesProactively identify product / service sales opportunities at -customer sites that will enhance customer's processesPLC programming experience a plusComply with all safety policies and proceduresAssist with related tasks and projectsMust be able and willing to travel up to 80% of the time to -perform tasks at customer sitesMust have good mechanical and electrical experience in a manufacturing or production environment, preferably in the packaging manufacturing industryMust have knowledge and ability to operate and communicate with automated machine controlsMust be able and willing to apply required customer service skillsMust have the skills to produce and submit complete and accurate trip and expense reports in a timely mannerMust be able to read and follow blueprints, machine drawings, and electrical drawingsMust be proficient with use of a laptop computer and related softwareMust be able to use a variety of machine and hand toolsMust be able and willing to travel a minimum 70% of the time - - -QUALIFICATIONS:To perform this job successfully, an individual must be able to perform all previous Technician levels as well as the following essential duties satisfactorily. - The requirements listed below are representative of the knowledge, skill, and/or ability required: -? Able to build an electrical panel from scratch without the help of others.? Able to run conduit / flex and pull wires on a Friesen's equipment system.? Ability to use the stud welder with acceptable results.? Install J-boxes and button boxes on equipment as necessary.? Able to access a PLC in person and remotely and navigate the program successfully.? Able to modify and correct electrical schematics electronically.PLC Programming (RSStudio5000)? Able to troubleshoot and understand basic PLC code.? Ability to add timers / counters to PLC program.? Able to add VFDs to the PLC program and set them up properly.? Basic understanding of PLC code and structure including where to find items (IO, Faults, Run Logic, etc.), understanding the program hierarchy (tasks, programs, routines, etc.), and understanding the common data types? Able to add Faults/Events to PLC programs.Factory Talk Studio (HMI)? Able to set up communications to PLC.? Basic understanding of parameter passing.? Able to troubleshoot tag / communications issues.Beckhoff (Scales) Training will be provided? Able to set up a scale? Able to setup IO.? Able to fix comms issues with the scale. - -EDUCATION AND/OR EXPERIENCE:Must have a minimum of a two-year technical degree in a related field and 2+ years of demonstrated work experience in the manufacturing industry or a high school diploma and 5+ years of demonstrated work experience in the manufacturing industry or related technical field.

Keywords: Friesen's, Fargo , Field Service Technician, Professions , Detroit Lakes, North Dakota

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