Customer Service Representative - Insurance Agent Trainee - Remote USA
Company: TTEC
Location: Fargo
Posted on: March 16, 2023
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Job Description:
Bringing smiles is what we do at TTEC hellip; for you and the
customer. You can be a part of creating and delivering amazing
customer experiences hellip; and at the same time hellip;
experienceTTEC, an award-winning, employment experience as a
Customer Service Representative - Insurance Agent Trainee working
remotely. In this role, you'll grow your career by connecting your
customer service and sales aptitude to become a Licensed Personal
Lines Insurance Agent with TTEC. That's right. TTEC is paying you
to train, study, and take your state insurance exam. We even pay
for all your licensing fees and continuing education credits. It's
time to take your career to the next level with TTEC. Our TTEC work
from home team has 41 preferred residency states. We are currently
not hiring from the following geographies: AK, CA, HI or outside of
the United States. Residents of Colorado, Illinois, Massachusetts,
New Jersey, New York, Washington, and Washington, D.C. will be
considered only based on special business need. What You'll be
Doing Do you have a passion for helping others and giving them
peace of mind? Whether it's getting answers for customers quickly,
consulting on products with compassion or resolving their issues
with a smile, you'll be the difference between their customer
experience being just average or an exceptional one. Once you
become a Licensed Insurance Agent, on a typical Day, you'll Answer
incoming communications from customers, no cold calling Conduct
research to provide answers for customers to resolve their issues
Understand members' life events that may offer sales cues What You
Bring to the Role 6 months or more of customer service experience
High school diploma or equivalent Recognize, apply and explain your
product or service knowledge Integrity to follow guidelines on
maintaining members' privacy Computer experience High speed
internet ( gt; 15 mbps) While we recommend a USB wired headset, if
you have a headset already, you may be able to use that (except for
Bluetooth headsets) Smart phone or another device that runs IOS or
Android (iPad etc.) for your daily log-in What You Can Expect FREE
licensing course (and you'll be paid for your time to boot) All
state licensing exam fees covered by company and yearly renewal of
license provided by TTEC as your employer Supportive of your career
and professional development An inclusive culture and community
minded organization where giving back is encouraged A global team
of curious lifelong learners guided by our company values Base wage
starting at %2420 per hour plus performance bonus opportunities And
we have a healthy benefits package based on your position that
could include PTO, tuition reimbursement, health and wellness
incentives. Visit www.mybenefits.ttec.com for more information. A
Bit More About Your Role We're committed to ensuring you have the
skills and support to be successful in your role throughout your
career. From your first day in training, through individualized
webcam-enabled, engagement and coaching, on into 1000s of free
courses to support your career growth wherever that may take you.
And we know that you bring with you the one necessary ingredient
that can't be taught - a caring and supportive nature that will
shine through as you help customers. Our TTEC community is here for
you as one dynamic, global family. You'll report to Team Lead.
You'll contribute to the success of the customer experience and the
overall success of the team. About TTEC Our business is about
making customers happy. That's all we do. Since 1982, we've helped
companies build engaged, pleased, profitable customer experiences
powered by our combination of humanity and technology. On behalf of
many of the world's leading iconic and hypergrowth brands, we talk,
message, text, and video chat with millions of customers every day.
These exceptional customer experiences start with you. TTEC is
proud to be an equal opportunity employer where all qualified
applicants will receive consideration for employment without regard
to race, color, religion, sex, sexual orientation, gender identity,
national origin, disability, or status as a protected veteran. TTEC
embraces and is committed to building a diverse and inclusive
workforce that respects and empowers the cultures and perspectives
within our global teams. We aim to reflect the communities we
serve, by not only delivering amazing service and technology, but
also humanity. We make it a point to make sure all our employees
feel valued, belonging, and comfortable being their authentic
selves at work. As a global company, we know diversity is our
strength because it enables us to view things from different
vantage points and for you to bring value to the table in your own
unique way.
Keywords: TTEC, Fargo , Customer Service Representative - Insurance Agent Trainee - Remote USA, Sales , Fargo, North Dakota
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