Customer Service Representative

Company: Dayton Freight
Location: Fargo
Posted on: April 24, 2024

Job Description:

Overview

• 
  
• Stable and growing organization
  
• Competitive weekly pay
  
• Quick advancement
  
• Customized training program
  
• Professional, positive and people-centered work environment
  
• Modern facilities
  
• Comprehensive benefits package: Health, Dental, Vision, AD&D, 401(k), etc.
  
• Paid holidays (8); paid vacation and personal days
  
  Responsibilities
  Customer Service Representatives are responsible for assisting Dayton Freight customers with a variety of inquires including freight pickup requests, rate quotes or freight charges, hot shipments, shipment tracing and appointments or special requests.
  
  • 
    
  • Assist the Service Center Manager
    
  • Take and deliver messages for the Service Center Manager and Account Managers
    
  • Provide assistance to Drivers
    
  • Prepare bills of lading and delivery receipts
    
  • Maintain excellent communication with external and internal customers as well as interline companies
    
    May be asked to assist with:
    
    • 
      
    • Payroll
      
    • Data entry
      
    • Freight reports
      
    • Driver collect reports
      
    • Billing and filling
      
      Qualifications
      
      • 
        
      • Skillful in Microsoft Office Programs
        
      • Excellent keyboarding skills
        
      • Has worked in a fast paced environment and has excellent attention to detail
        
      • Experience with handling a high volume of phone calls
        
      • Exceptional communication and customer service skills
        
        Benefits
        
        • 
          
        • Stable and growing organization
          
        • Competitive weekly pay
          
        • Quick advancement
          
        • Customized training program
          
        • Professional, positive and people-centered work environment
          
        • Modern facilities
          
        • Comprehensive benefits package: Health, Dental, Vision, AD&D, 401(k), etc.
          
        • Paid holidays (8); paid vacation and personal days
          

Keywords: Dayton Freight, Fargo , Customer Service Representative, Sales , Fargo, North Dakota