ITSM Business Process Consultant
Company: VirtualVocations
Location: Grand Forks
Posted on: May 3, 2025
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Job Description:
A company is looking for a ServiceNow Business Process
Consultant, ITSM.
Key Responsibilities
Deliver industry best practice guidance and lead process change
aspects of project delivery
Collaborate with clients and technical leads to define ITSM
business process solutions and ensure alignment with business value
outcomes
Build and maintain relationships with client decision-makers to
enhance solution adoption and organizational readiness
Required Qualifications
5+ years of consulting experience in ITSM-related process and
platform implementation
5+ years of experience in process definition, mapping, and advising
on best practices
ITIL v3 or v4 Managing Professional or Strategic Leader
Certification
3+ years of experience with the ServiceNow platform and relevant
certifications
Proven ability to work independently and collaboratively in a team
environment
Keywords: VirtualVocations, Fargo , ITSM Business Process Consultant, Professions , Grand Forks, North Dakota
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